State Farm® Insurance Agent Julie Whitaker

"I have been with State Farm as my insurance provider for many, many years. I have had the pleasure of working with Latreese during those years. She has always provided me timely excellent professional service. Whatever the need, she made it happened or made sure the issue was handled. Her friendly, courteous, can-do attitude has never waivered and I as an customer appreciated that She is great asset to State Farm and to Ms. Whitaker's office."

"Latreese at Julie Whitaker’s State Farm Insurance agency is an all star. She worked tirelessly on a claim for me until I was reimbursed for damages incurred to my vehicle by a landscaping company. The claim was more complex than it needed to be but she did not give up & continued to fight for my claim being processed appropriately. I have been a customer of State Farm for 53 plus years & will continue to be. I recommend State Farm & especially Julie Whitaker’s State Farm agency to anyone looking for a good reliable insurance agency. You won’t regret it!"

"The process for surrendering my life insurance policy has been an uphill battle with this office. I’ve never had to go through so many hoops just to terminate coverage — including visits to the bank to get statements and voided checks, and trying to find a printer/scanner to send hand signed forms, vs using e-sign like most companies do. The process is simply not accommodating at all for those who don’t have direct access to a printer/scanner to send over documents. It’s wasteful and irritating. Plus, there were two occasions where the receptionist did not forward my message for a call back to resolve my issue. All of this should be taken into consideration to improve their customer service with clients, particularly those who are transitioning out of their clientele. I understand we aren’t top priority on your work plate, but do better in ensuring that our matters get handled with the same care and urgency."

"Recently I had the fortunate opportunity when contacting State Farm to be assisted by Latreese Minor. Latreese spent a considerable amount of time reviewing my policy, and explaining in detail the concerns I had by answering all my questions. She also went the extra mile by staying in contact with me while my policy was being reviewed. Latreese is professional, knowledgeable, pleasant and most of all patient in her interactions with customers. I only wish there was a rating higher than 5 stars, Julie Whittaker has an exemplary employee with Latreese."

"I have been with Julie for over 30 yrs. Since April my car insurance has been messed up to the point that I do not know if Iam covered. Statefarms corporate can not get it correct. How hard is it to reinstate a policy that they closed without my knowledge. Than reopened under my 19 yr olds name, unlinked all of my accts so no disscounts. I really hope they get it together."

"Taylor H. Is AMAZING! Not only was she incredible to work with when I switched over to State Farm, she went above and beyond when I worked with her to get my dad a new auto policy! She was very quick to respond to emails, texts and phone calls! She is very personable and gets to know her clients. I highly recommend Taylor H. at State Farm!"

"I would like to thank Latreese for being a great help during our crisis.She went above and beyond to help in this situation,over the phone as well as when we came into the office.She provided superior customer service.If we had to rate her service from 1 to 10.She would definitely get a ,10.Its been a pleasure working with her and we greatly appreciate all she did to help us."

"Latreese was an amazing help in a process that’s incredibly stressful. We were in a car accident where the other driver was at fault and Latreese was always available to answer any questions I had to ensure we got the compensation we felt we deserved. I hope we don’t have to go through the process again but if I do, I’ll have Latreese in my corner."