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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Martha Gaye

Martha Gaye

August 17, 2026

5  out of  5
rating by Martha Gaye
"Great service from Chris at Julie Whitaker’s State Farm office. I am buying a car and needed to add it to my insurance. Chris took all of the information, processed my request and had my temporary ID cards in my inbox within a few minutes. At the same time he answered a couple of questions I had about another policy as well. Wonderful service. I’m so happy to be working with such a knowledgeable team."
We responded:
"Your feedback brightened our day, Martha! Processing policy changes rapidly, emailing temporary cards in just a few minutes, and giving clear answers across all your coverage lines is a top priority for Chris and my whole team. Thank you for recognizing his thorough service during your vehicle purchase!"
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Nathan Williams

August 14, 2026

5  out of  5
rating by Nathan Williams
"Very friendly and professional service"
We responded:
"Nathan, thank you for taking the time to leave us a review! I'm happy to hear that you found our service both friendly and professional. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Martha Bailey

August 13, 2026

5  out of  5
rating by Martha Bailey
"It's always a pleasure to deal with State Farm's Mechanicsville office. Today I spoke with Tina Snow who handled my problems professionally and pleasantly. Since my husband passed away in November, I have had to deal with so many title tranfers, name/address changes etc and have had to wade through numerous telephone trees and multiple transfers to get to the proper person to handle the issue. It is so refreshing to actually speak to a real person and know that the problem will be handled properly on the first call. Thanks to everyone on the SF team."
We responded:
"Thank you, Martha, for sharing your experience with our Mechanicsville office. I'm glad to hear that Tina was able to assist you with such care and professionalism during this challenging time. We understand how important it is to connect with a real person who can help right away. We're here for you, so feel free to reach out if you need anything else!"
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Floyd White

August 13, 2026

5  out of  5
rating by Floyd White
"Margaret at State Farm started my claim especially fast and was very courteous to me. She understood my frustration with what happened to my windshield."
We responded:
"Thank you for taking the time to leave us a review, Floyd! I'm happy to hear that Margaret was able to assist you quickly and courteously with your claim. We understand how frustrating those situations can be, and we're here to help. Feel free to reach out if you need anything else!"
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Sharon walker

August 13, 2026

5  out of  5
rating by Sharon walker
"Nicole was very helpful today and bedside manner was great 👍"
We responded:
"Nicole is a valuable member of our team, and I'm glad she could assist you effectively. Your positive feedback is much appreciated. If you need any further assistance, feel free to reach out.

- Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Mary Frye

August 13, 2026

5  out of  5
rating by Mary Frye
"Margaret was so courteous and kind. I realized I couldn’t find my updated insurance cards. Margaret offered to email and send the cards in the mail. She was effective and efficient."
We responded:
"We are so glad Margaret could assist you today, Mary! Delivering attentive, polite, and prompt support whenever you need help locating or sending your policy documents is something we take pride in. Thank you for sharing such kind feedback with our Mechanicsville community!"
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Ogbu Timothy

August 11, 2026

5  out of  5
rating by Ogbu Timothy
"I have had a great experience with Margaret State Farm Insurance. Her customer service is excellent and professional, helpful, and responsive. She takes the time to answer questions, explain coverage clearly, and make the process as easy as possible. I appreciate her reliability and commitment to their customers. I would definitely recommend her service to others!"
We responded:
"Thank you! I'm happy to hear about your positive experience with Margaret. It's great to know she was able to provide excellent service and make everything clear and easy for you. We appreciate your recommendation and your trust in us. Feel free to reach out if you need anything else!"
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Angela Resnick

August 6, 2026

5  out of  5
rating by Angela Resnick
"I had an excellent experience with Latreese today while she was assisting my daughter with her claim. She went above and beyond to ensure everything was handled smoothly and took the time to answer our questions with professionalism and care. Her outstanding customer service, patience, and attention to detail made the entire process much less stressful. It's refreshing to work with someone who genuinely cares about helping others. Thank you, Latreese, for your exceptional service!"
We responded:
"Thank you, Angela! I'm so happy to hear that Latreese provided such exceptional service while assisting your daughter with her claim. It's wonderful to know that her professionalism and attention to detail made the process easier for you both. We truly value your feedback and appreciate your kind words. Feel free to reach out if you need anything else!"
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Lisa Dalton

August 5, 2026

5  out of  5
rating by Lisa Dalton
"We've been clients of Julie's for several years, and I cannot speak highly enough of the level of support and service we receive. Recently we had issues with a vendor that was replacing our windshield, and Andrew stepped in and facilitated resolution. We're very appreciative of his advocacy for us! Thank you!!!"
We responded:
"Latreese always puts our customers first. We are delighted by your amazing review, Lisa!"
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Lee Ann Trible

August 4, 2026

5  out of  5
rating by Lee Ann Trible
"Margaret delivered prompt results following my urgent phone call to my State Farm office requesting a copy of my Medicare Part G ID card that I had misplaced."
We responded:
"Lee Ann, I'm happy to hear that Margaret was able to quickly assist you with your request for the Medicare Part G ID card. We strive to provide prompt and efficient service to all our customers. Feel free to reach out if you need anything else!"
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Ashley Waddell

August 4, 2026

5  out of  5
rating by Ashley Waddell
"Very positive experience. Chris was wonderful to work with. Provided great insight into my coverage."
We responded:
"Ashley, we appreciate your feedback and are glad you had a positive experience with us! I'm happy to hear that Chris was able to provide you with valuable insight into your coverage. Feel free to reach out if you need anything else!"
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Daniel Killian

August 3, 2026

5  out of  5
rating by Daniel Killian
"Sarah is Amazing! I mean, she digs deep and figures things out. Thank you!!!"
We responded:
"What wonderful feedback, Daniel! Managing your policy needs should come with persistent, attentive care, so I am proud that Sarah’s determination to figure things out hit the mark for you. Thank you for shining a light on her service!"
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Casey Adkins

August 3, 2026

5  out of  5
rating by Casey Adkins
"Sarah was my referred agent and was extremely knowledgeable about the ins and outs of homeowners insurance. Being a new home owner, my fiancee and I had a lot of questions. She was awesome."
We responded:
"Casey, thank you for taking the time to leave us a review! I'm glad to hear that Sarah was able to assist you and your fiancée with your homeowners insurance questions. It's important to us that you feel informed and supported as new homeowners. We're always happy to help if anything comes up."
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Alexis Booker

August 2, 2026

5  out of  5
rating by Alexis Booker
"Mrs. Latreese is an amazing customer service representative! She helped my fiancé and I before we got married last weekend and after we got married. She’s such a sweetheart and such a blessing for such a time as this!"
We responded:
"Alexis, I'm so happy to hear that Mrs. Latreese was able to assist you and your fiancé during such a special time. We’re grateful to have her on our team. Congratulations on your marriage! Let us know if we can help with anything else!"
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Cameron Fackrell

July 21, 2026

5  out of  5
rating by Cameron Fackrell
"Fantastic experience!"
We responded:
"It's rewarding to see that you had a fantastic experience with our office, Cameron. Thank you for sharing your support for our Mechanicsville team!"
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Hernesto Diaz

July 16, 2026

5  out of  5
rating by Hernesto Diaz
"I’m glad i went from General motor which did not full coverage my stolen car after 3 months ,so far so good with state farm ,very amazing service and friendly ,so happy to be part of state farm !Nicole and Margaret ,today but the entire team is amazingly good ."
We responded:
"Thank you, Hernesto, for sharing your experience! I'm happy to hear that you're satisfied with our service and that Nicole and Margaret, along with the rest of the team, have made a positive impact. We're here to assist you with any questions or needs you may have in the future. Welcome to the State Farm family!"
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Faye Wheat

July 9, 2026

5  out of  5
rating by Faye Wheat
"Everyone at Julie Whitaker went above and beyond to help me navigate the entire process. Very thankful to have this wonderful team of professionals"
We responded:
"Wow! Thank you, Faye! We love to hear that you had such a good experience with our team. We're grateful to have you with us!"
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Elizabeth Mitchell

June 13, 2026

5  out of  5
rating by Elizabeth Mitchell
"Great service team 👏. Clear upfront information"
We responded:
"Elizabeth, we're thrilled you found our service team great and appreciated the clear upfront information provided! Ensuring transparency and excellent service is our priority. We're grateful for your positive feedback and look forward to assisting you further. Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Paula Lyszyk

June 12, 2026

5  out of  5
rating by Paula Lyszyk
"We recently moved from North Carolina to Virginia.
We had a very good State Farm Agent in North.
Carolina and find that Julie Whitaker, our State Farm Agent here, is excellent.
Julie took a considerable amount of time to review all of our insurance needs. She explained the differences between insurance in North Carolina and Virginia in non-insurance terms and patiently answered all of our questions.
Julie was very prompt in following up on some questions that we had during our office visit with her. When I say prompt, I mean the next day or two!!!
Julie is very pleasant to work with, is very knowledgeable and professional, and her staff reflects that too."
We responded:
"Thank you, Paula! I'm glad to hear that your move to Virginia has been smooth and that I could help with your insurance needs. It's important to me to make sure everything is clear and that your questions are answered quickly. I appreciate your kind words about our office and staff. Don't hesitate to reach out if you need anything else!"
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Taylor Pace

June 2, 2026

5  out of  5
rating by Taylor Pace
"I have sent a lot of questions and info to Tina, and she gets back to me fast every time and takes care of business! Thanks so much!"
We responded:
"Taylor, thank you for your kind words! We're happy to hear Tina was able to provide a great experience. - Julie Whitaker - State Farm Insurance Agent"
Profile photo of Connie Balderson

Connie Balderson

June 2, 2026

5  out of  5
rating by Connie Balderson
"Tina at Julie's office did a fantastic job helping our community update the Association policy coverages to ensure we had the right amount of protection."
We responded:
"Thank you, Connie! I'm really happy to hear that Tina was able to assist your community with updating the Association policy coverages. Ensuring you have the right protection is important to us. We're always here if you need anything else!"
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Allan Cohen

May 29, 2026

5  out of  5
rating by Allan Cohen
"My conversation with Chris was very cordial and informative. I enjoyed using the virtual call as a method of communication."
We responded:
"Allan, thank you for taking the time to leave us a review! I'm happy to hear that your conversation with Chris was both cordial and informative. It's great to know that the virtual call worked well for you. We're always here if you need anything else!"
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Joyce Williams

May 24, 2026

5  out of  5
rating by Joyce Williams
"This review is for Margaret"
We responded:
"Hey Joyce, thank you for the review! I'm glad Margaret was able to provide you with a great experience. We appreciate your support!"
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Danielle Summers

May 20, 2026

5  out of  5
rating by Danielle Summers
"Margaret was very helpful and quick to respond. She is very much appreciated."
We responded:
"Thank you, Danielle! I'm glad Margaret was able to assist you promptly. We appreciate your support and are always here to help if you need anything else!"
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Britney

May 8, 2026

5  out of  5
rating by Britney
"Great experience all around. Quick and easy process getting insurance for my new business. Great price!"
We responded:
"Thank you, Britney! I'm happy to know that you had a great experience with us. It's wonderful that the process was quick and easy for your new business. If you need anything else, feel free to reach out anytime!"