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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tommy Jones

Tommy Jones

August 30, 2025

5  out of  5
rating by Tommy Jones
"Johnathan Shelton from start to finish, you truly know the meaning of customer service. I was quoted a great price for five vehicles, hands down,you are the man. Thanks again for a job well done 👏"
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melissa link

August 29, 2025

5  out of  5
rating by melissa link
"Nicole was very helpful and offered to take care of my policy and send info out that I needed, thank you!"
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muhammad farooq

August 29, 2025

5  out of  5
rating by muhammad farooq
"Really good rates and absolutely great customer service by Mrs Margaret Highly recommended"
We responded:
"Thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Taylor cares a lot about our customers."
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Lorie Brown

August 29, 2025

5  out of  5
rating by Lorie Brown
"She was pleasant and very helpful"
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Mary Kiser

August 29, 2025

5  out of  5
rating by Mary Kiser
"As always the office was extremely helpful and efficient. Thanks Margaret for your prompt follow through after our phone call!"
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maknstormmoney 2

August 28, 2025

5  out of  5
rating by maknstormmoney 2
"Fired Jake from state farm and hire Andrew cause he is the man ."
We responded:
"Thank you! I'm happy to hear that Andrew has made such a positive impact. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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dave phillips

August 28, 2025

5  out of  5
rating by dave phillips
"Prompt and very helpful"
We responded:
"Thank you, Dave! I'm glad you found our service prompt and helpful. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Deborah Finnegan

August 26, 2025

5  out of  5
rating by Deborah Finnegan
"Tina Snow, is warm, and professional! She made obtaining a COI seamless. It was truly a pleasant process."
We responded:
"Thank you, Deborah! I'm glad to hear that Tina provided you with such a warm and professional experience. Making the process seamless is what we strive for. If you need anything else, feel free to reach out!"
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Shirley Mills

August 26, 2025

5  out of  5
rating by Shirley Mills
"She help to answer all my problems and help me with my problems great employee many blessings"
We responded:
"Thank you, Shirley! I'm happy to hear that you found the assistance helpful. Your kind words about our team member mean a lot to us. If you need anything else, feel free to reach out!"
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Teresa Reece

August 26, 2025

5  out of  5
rating by Teresa Reece
"Nicole payne was very helpful and answered my questions I had ,in a speedy response.... Blessed day"
We responded:
"Thank you, Teresa! I'm happy to hear that Nicole was able to assist you quickly and effectively. We appreciate your feedback and are always here to help with any questions you might have. Have a wonderful day!"
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Charles Reynolds

August 25, 2025

5  out of  5
rating by Charles Reynolds
"State Farm was good while helping me with all of my situations. very understanding, I plan to stay with them a very long time"
We responded:
"Thank you, Charles! I'm happy to know that you found our assistance helpful and understanding. Your intention to stay with us for a long time means a lot. If you ever need anything else, feel free to reach out!"
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Stacey Williams

August 25, 2025

5  out of  5
rating by Stacey Williams
"I have received exceptional service and assistance every time I call in. Much thanks and appreciation to Tina and Sarah... They are the best..."
We responded:
"Thank you, Stacey! I'm happy to hear that Tina and Sarah have provided you with exceptional service. They truly are dedicated to helping our customers. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Amen Alansei

August 25, 2025

5  out of  5
rating by Amen Alansei
"Tina . Thank you so much for your great customer service"
We responded:
"Amen, thank you for your kind words! I'm happy to hear that Tina provided you with great customer service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Jacob Kvarda

August 23, 2025

5  out of  5
rating by Jacob Kvarda
"Always great customer service. Nicole was great."
We responded:
"Thank you, Jacob! I'm happy to hear that you consistently receive great customer service from our team. Nicole will be delighted to know she made a positive impact. If there's anything else we can assist you with, just let us know!"
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Sharon DeGrouchy

August 20, 2025

5  out of  5
rating by Sharon DeGrouchy
"I had a question about my umbrella policy. The representative both was very helpful and went out of her way to find answers for me."
We responded:
"Thank you, Sharon! I'm happy to hear that our representative was able to assist you with your policy questions. We always aim to provide helpful and thorough service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Frank Andrews

August 19, 2025

5  out of  5
rating by Frank Andrews
"Receptionist was eager to help. Took care of business . Got everything squared away. Thank you"
We responded:
"Frank, thank you for your wonderful review! I'm glad our receptionist could assist you promptly and get everything sorted out. We appreciate your feedback and look forward to helping you with any future needs. - Julie Whitaker - State Farm Insurance Agent, Mechanicsville, VA"
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Don Childers

August 19, 2025

5  out of  5
rating by Don Childers
"Margaret was extremely helpful - called 5 min before closing time (oversight on my part) and she never rushed the call. She took the time to help me with my questions and I sincerely appreciate her patience. Great customer support."
We responded:
"Thank you for your review, Don! I'm happy to hear that Margaret provided you with the support you needed, even at the last minute. We strive to offer attentive service, and it's great to know Margaret's patience made a difference. If you have any more questions or need assistance, feel free to reach out anytime!"
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justin bishop

August 15, 2025

5  out of  5
rating by justin bishop
"Always the best service. Tina Snow was great at helping me solve an issue with my business coverage. Can't recommend them enough."
We responded:
"Thank you, Justin! I'm happy to hear that you received excellent service from Tina. We appreciate your recommendation and are glad to have been able to assist with your business coverage. If you need anything else, feel free to reach out!"
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Tracy Walker

August 15, 2025

5  out of  5
rating by Tracy Walker
"Called and spoke with Nicole at our State Farm office regarding the payment of our monthly bill. I just wanted note to her supervisor or office manager that as a customer I found Nicole to be very friendly as well as very professional and efficient. Very glad to know that she is employed with State Farm!"
We responded:
"Thank you for your review, Tracy! I'm delighted to hear about your positive experience with Nicole. It's wonderful to know she provided friendly and efficient service. We appreciate your feedback and are here for any future assistance you may need. Thanks for choosing us!"
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Greg Mathias

August 14, 2025

5  out of  5
rating by Greg Mathias
"Another great experience working with Sarah Glazebrook. She is very knowledgeable and responsive. I highly recommend her."
We responded:
"Thank you Greg! We are happy to hear that you enjoyed working with Sarah. Let us know if there is anything we can help with."
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Erwin Mosby

August 13, 2025

5  out of  5
rating by Erwin Mosby
"What’s needed in today’s world Great customer service!!! Thank you !!!"
We responded:
"Thank you, Erwin! I'm happy to know you appreciated our customer service. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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H. Tyndall

August 12, 2025

5  out of  5
rating by H. Tyndall
"Lauren was very knowledgeable and addressed all of my questions and concerns. Would highly recommend her for your insurance needs."
We responded:
"Thank you! I'm happy to hear that Lauren was able to assist you with your insurance needs and provide the information you needed. We appreciate your recommendation and are here to help with any future questions or needs. Thanks for choosing us!"
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Dick Davis

August 12, 2025

5  out of  5
rating by Dick Davis
"Margaret is a can do person - a receptionist. I needed to provided my landlord with a certificate of insurance - instead of connecting me with someone, Margaret looked up my account herself and asked for the email of the landlord and sent the landlord the required certificate of insurance. One stop shopping! One short call. Done!"
We responded:
"We love seeing reviews like this, Dick! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kermit Gwathmey

August 12, 2025

5  out of  5
rating by Kermit Gwathmey
"The young lady that I talked with was very helpful. She was polite a and effiecent. And a pleasure to deal with. Nicole was very kind and extremely likeable and well mannered. And a great help !!!"
We responded:
"Thank you for your review, Kermit! I'm happy to hear that our team member provided you with such helpful and efficient service. It's wonderful to know that your experience was pleasant. If you need anything else, feel free to reach out!"
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phil Sutton

August 11, 2025

5  out of  5
rating by phil Sutton
"Tina provided amazing service!!"
We responded:
"Thank you, Phil! I'm happy to hear that Tina delivered such fantastic service. Our team is dedicated to providing the best experience possible. Let us know if there's anything else we can do for you!"