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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Demetrise Harrison

Demetrise Harrison

September 5, 2025

5  out of  5
rating by Demetrise Harrison
"Margaret at State Farm provided me with great customer service today with my car insurance."
We responded:
"Thank you, Demetrise! I'm happy to hear that Margaret delivered excellent service with your insurance. Our team is dedicated to providing top-notch support. If you have any more questions or need assistance, feel free to reach out!"
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Vaughn Williams

September 5, 2025

5  out of  5
rating by Vaughn Williams
"Overly professional, calming voice and clarity of company policy was outstanding!!! Thank You !!!!"
We responded:
"We are grateful for the amazing review, Vaughn! Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Gyn P.

September 5, 2025

5  out of  5
rating by Gyn P.
"I had an excellent experience securing my renter’s insurance. The process was smooth, quick, and stress-free. The staff, TINA, was very professional, answered all my questions clearly, and made sure I understood every detail of my policy. I truly appreciate their efficiency and great customer service. Highly recommend! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Gyn! I'm happy to hear that your experience with securing insurance was smooth and stress-free. Tina and the team are dedicated to providing clear and professional service, and I'm glad they could assist you effectively. We appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out."
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Jay Tyler

September 5, 2025

5  out of  5
rating by Jay Tyler
"Very helpful, much more than a receptionist"
We responded:
"Thank you, Jay! I'm happy to hear that you found our service very helpful. We always aim to go above and beyond for our customers. If you ever need anything else, feel free to reach out!"
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Russ Bane

September 4, 2025

5  out of  5
rating by Russ Bane
"Spoke with Sarah and she was very helpful and informative. In the age where everything is done electronically, this was like visiting the office and speaking with someone again. I liked it!"
We responded:
"Russ, thank you for sharing your experience! I'm glad Sarah was able to provide the helpful and informative service you appreciated. It's wonderful to know that our personal touch made a difference for you. Let us know if there's anything else we can assist you with!"
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Tresa Harvey

September 3, 2025

5  out of  5
rating by Tresa Harvey
"I called Julie Whitaker's office and received a warm welcome when I spoke with Tina. As I called, I felt a bit desperate, 🙏🙏that my policy had not cancelled. I also felt a bit embarrassed of my situation. Well, Tina was very pleasant and made me feel very comfortable. Long story hopefully short, I was able to make the payment and avoid cancellation. Thanks Tina, for not sounding judgemental and for great customer service."
We responded:
"Thank you, Tresa! I'm so happy to hear that Tina was able to assist you with such care and understanding. Our office is committed to providing a supportive and welcoming environment for everyone. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cathy Smith

September 3, 2025

5  out of  5
rating by Cathy Smith
"Latreese was very helpful. I appreciate her knowledge on the SUV insurance policy and price."
We responded:
"Thank you, Cathy! I'm happy to hear that Latreese was able to assist you with your insurance needs. Her expertise is a great asset to our team. If you have any more questions or need further assistance, feel free to reach out!"
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Nedra Ferguson

September 3, 2025

5  out of  5
rating by Nedra Ferguson
"Excellent"
We responded:
"Thank you, Nedra, for your excellent feedback! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Savannah Walker

September 3, 2025

5  out of  5
rating by Savannah Walker
"Tina was amazing!"
We responded:
"Thank you, Savannah! I'm so happy to hear that Tina provided amazing service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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Leone Shaler

September 2, 2025

5  out of  5
rating by Leone Shaler
"Latreese was very helpful navigating through all the forms needed from my loan bank and Gap insurance company on my total loss of my Rv. I want to personally thank Latreese for the assistance. Great personally"
We responded:
"Thank you, Leone! I'm happy to hear that Latreese was able to assist you with the forms for your total loss. Your appreciation for her help means a lot to us. If you need any further assistance, feel free to reach out!"
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J-Art Inc.

September 2, 2025

5  out of  5
rating by J-Art Inc.
"Service with the staff at Julie's State farm office in Mechanicsville is always exceptional."
We responded:
"Thank you for the review! I'm happy to know that our team in Mechanicsville consistently provides exceptional service. We’re here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Tommy Jones

August 30, 2025

5  out of  5
rating by Tommy Jones
"Johnathan Shelton from start to finish, you truly know the meaning of customer service. I was quoted a great price for five vehicles, hands down,you are the man. Thanks again for a job well done 👏"
We responded:
"Tommy, thank you for your fantastic review! I'm happy to hear that Johnathan provided you with exceptional service and a great quote. We appreciate your trust and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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melissa link

August 29, 2025

5  out of  5
rating by melissa link
"Nicole was very helpful and offered to take care of my policy and send info out that I needed, thank you!"
We responded:
"Thank you, Melissa! I'm happy to hear that Nicole was able to assist you with your policy needs. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of muhammad farooq

muhammad farooq

August 29, 2025

5  out of  5
rating by muhammad farooq
"Really good rates and absolutely great customer service by Mrs Margaret Highly recommended"
We responded:
"Thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Taylor cares a lot about our customers."
Profile photo of Lorie Brown

Lorie Brown

August 29, 2025

5  out of  5
rating by Lorie Brown
"She was pleasant and very helpful"
We responded:
"Thank you, Lorie! I'm happy to hear that you found the service pleasant and helpful. Our office is dedicated to providing a great experience for everyone. Let us know if there's anything else we can assist you with!"
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Mary Kiser

August 29, 2025

5  out of  5
rating by Mary Kiser
"As always the office was extremely helpful and efficient. Thanks Margaret for your prompt follow through after our phone call!"
We responded:
"Thank you, Mary! I'm happy to hear that our office was able to assist you efficiently. Margaret is a valuable part of our team, and I'm glad she could help you promptly. If you need anything else, feel free to reach out!"
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maknstormmoney 2

August 28, 2025

5  out of  5
rating by maknstormmoney 2
"Fired Jake from state farm and hire Andrew cause he is the man ."
We responded:
"Thank you! I'm happy to hear that Andrew has made such a positive impact. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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dave phillips

August 28, 2025

5  out of  5
rating by dave phillips
"Prompt and very helpful"
We responded:
"Thank you, Dave! I'm glad you found our service prompt and helpful. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Deborah Finnegan

August 26, 2025

5  out of  5
rating by Deborah Finnegan
"Tina Snow, is warm, and professional! She made obtaining a COI seamless. It was truly a pleasant process."
We responded:
"Thank you, Deborah! I'm glad to hear that Tina provided you with such a warm and professional experience. Making the process seamless is what we strive for. If you need anything else, feel free to reach out!"
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Shirley Mills

August 26, 2025

5  out of  5
rating by Shirley Mills
"She help to answer all my problems and help me with my problems great employee many blessings"
We responded:
"Thank you, Shirley! I'm happy to hear that you found the assistance helpful. Your kind words about our team member mean a lot to us. If you need anything else, feel free to reach out!"
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Teresa Reece

August 26, 2025

5  out of  5
rating by Teresa Reece
"Nicole payne was very helpful and answered my questions I had ,in a speedy response.... Blessed day"
We responded:
"Thank you, Teresa! I'm happy to hear that Nicole was able to assist you quickly and effectively. We appreciate your feedback and are always here to help with any questions you might have. Have a wonderful day!"
Profile photo of Charles Reynolds

Charles Reynolds

August 25, 2025

5  out of  5
rating by Charles Reynolds
"State Farm was good while helping me with all of my situations. very understanding, I plan to stay with them a very long time"
We responded:
"Thank you, Charles! I'm happy to know that you found our assistance helpful and understanding. Your intention to stay with us for a long time means a lot. If you ever need anything else, feel free to reach out!"
Profile photo of Stacey Williams

Stacey Williams

August 25, 2025

5  out of  5
rating by Stacey Williams
"I have received exceptional service and assistance every time I call in. Much thanks and appreciation to Tina and Sarah... They are the best..."
We responded:
"Thank you, Stacey! I'm happy to hear that Tina and Sarah have provided you with exceptional service. They truly are dedicated to helping our customers. We appreciate your kind words and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Amen Alansei

August 25, 2025

5  out of  5
rating by Amen Alansei
"Tina . Thank you so much for your great customer service"
We responded:
"Amen, thank you for your kind words! I'm happy to hear that Tina provided you with great customer service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Jacob Kvarda

Jacob Kvarda

August 23, 2025

5  out of  5
rating by Jacob Kvarda
"Always great customer service. Nicole was great."
We responded:
"Thank you, Jacob! I'm happy to hear that you consistently receive great customer service from our team. Nicole will be delighted to know she made a positive impact. If there's anything else we can assist you with, just let us know!"