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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Ann Wright

Mary Ann Wright

April 28, 2025

5  out of  5
rating by Mary Ann Wright
"Sarah is energetic, pleasant, knowledgeable and very efficient. She was great to follow up to see if there was anything else she could to help me. Sarah is a real professional and seems to love what she does. I feel like I’m in good hands!! Many thanks!!"
We responded:
"Thank you, Mary Ann, for sharing your experience! I’m happy to hear that Sarah’s energy and professionalism made a positive impact. It’s wonderful to know you feel well taken care of. If you need any further assistance, please feel free to reach out."
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Tara Serrano

April 28, 2025

5  out of  5
rating by Tara Serrano
"Latreese Minor was so helpful with a recent claim. She promptly replied and kept lines of communication open. I appreciate the attentiveness and reassurance Latreese showed me."
We responded:
"Thank you, Tara, for sharing your experience! I’m happy to hear that Latreese was able to assist you and provide the attentiveness and reassurance you needed. We appreciate your feedback and are here for any future questions or assistance you may need!"
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Satellite Flite

April 24, 2025

5  out of  5
rating by Satellite Flite
"Actually best insurance agency I have ever dealt with. Reassuring, clear, concise communication. Latreese is very knowledgeable and patient and understanding."
We responded:
"Thank you, Satellite Flite, for your wonderful feedback! I'm glad to know that our communication was reassuring and clear. Latreese is indeed a valuable part of our team, and I'm happy to hear she was able to assist you with her knowledge and patience. If you ever need further assistance, please feel free to reach out to our office!"
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Lesa Shoup

April 24, 2025

5  out of  5
rating by Lesa Shoup
"Julie Whitaker’s State Farm Insurance is an exceptional company with wonderful staff. Sarah helped me with my vehicle insurance policy in a thorough fast efficient manner and even saved me money! I could not have asked for better treatment as a customer. Thank you Sarah for the service!"
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Carol Barton

April 24, 2025

5  out of  5
rating by Carol Barton
"Latreese was fantastic with helping us set up auto insurance and further assisting us with combining Home and auto together. She is very knowledgeable and has answered all my questions."
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Roselie Preval

April 23, 2025

5  out of  5
rating by Roselie Preval
"Very helpful, detailed and I was able to get insured!"
We responded:
"Thank you, Roselie, for sharing your experience! I'm happy to know that you found the process helpful and detailed. It's wonderful to hear that you were able to get insured with ease. If you have any questions or need further assistance, feel free to reach out."
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Tim Mayes

April 23, 2025

5  out of  5
rating by Tim Mayes
"Latreese provided excellent customer service and took care of my claim request in a professional and timely manner."
We responded:
"Thank you, Tim, for sharing your experience! I'm glad to hear that Latreese delivered excellent customer service and handled your situation efficiently. We're grateful to have her as part of our team."
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Katelyn Shackelford

April 22, 2025

5  out of  5
rating by Katelyn Shackelford
"Great service from this group. I have worked with Julie and Sarah quite a few times and they are quick to respond and help. Customer service here is spot on"
We responded:
"Hey, Katelyn! It’s always a pleasure working with you, and I’m really glad Sarah and I have been able to help when you’ve needed us. We try to make things as smooth and easy as possible, so it’s great to hear that’s been your experience. Thank you for sharing your positive feedback!"
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Ricky Banks

April 22, 2025

5  out of  5
rating by Ricky Banks
"My experience with Julie Whitaker State Farm has always been a great one. The employees there are the greatest, always pleasant, helpful and resolves all of my concerns in a timely manner. They’re very good at returning my phone calls if needed. I am especially pleased with Latreese Minor for going above and beyond to make sure my questions are answered and all of my insurance concerns are taken care of. I definitely recommend Julie Whitaker State Farm for all of your insurance needs."
We responded:
"Thank you, Ricky, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Latreese, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Angela Thomas

April 21, 2025

5  out of  5
rating by Angela Thomas
"Sarah was very professional and extremely knowledgeable. I seriously couldn’t have asked for any better customer service. Sarah was a delight to talk to. Can’t thank her enough for all of her help. I highly recommend State Farm and Sarah!"
We responded:
"Thank you, Angela, for sharing your experience! I'm glad to hear that Sarah provided you with such exceptional service. Her professionalism and knowledge truly make a difference. Your recommendation means a lot to us!"
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Ronaldo T

April 21, 2025

5  out of  5
rating by Ronaldo T
"As always, State Farm ( and Latreese Minor) provides great and prompt service. Having been a State Farm customer for 40+ years in several locations, we never had an issue with any claim."
We responded:
"Thank you, Ronaldo, for your wonderful feedback! I'm delighted to know that Latreese and our team have consistently provided you with great and prompt service. Your loyalty over the past 40+ years means a lot to us. If you ever have any questions, we're here to help!"
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Elle Wu

April 18, 2025

5  out of  5
rating by Elle Wu
"Sarah was very responsive and listened to my needs, everything was done thoroughly and quickly. Great job!"
We responded:
"Thank you, Elle, for sharing your experience! I'm happy to hear that Sarah was responsive and attentive to your needs. It's wonderful to know that everything was handled thoroughly and efficiently. If you have any more questions or need further assistance, feel free to reach out to our office."
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Cheryl Gardner

April 17, 2025

5  out of  5
rating by Cheryl Gardner
"Nicole did a great job handling my new car purchase. As always, Julie's office is the best!!!"
We responded:
"Cheryl, thank you! We love seeing reviews like this. Chris always puts our customers first. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
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Nedra Ferguson

April 14, 2025

5  out of  5
rating by Nedra Ferguson
"Excellent"
We responded:
"Thank you, Nedra, for your excellent feedback! I'm happy to know that you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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John Tignor

April 9, 2025

5  out of  5
rating by John Tignor
"I am very appreciative of my agent and her State Farm Office. Latreese and the other representatives are efficient and quick to reply to help me understand where I am and what is going to happen. Thank you!"
We responded:
"Hi, John! Thank you for the recognition for Latreese! She is a valuable part of the team and we value how much she cares about all our customers."
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Aretha Hargrove

April 2, 2025

5  out of  5
rating by Aretha Hargrove
"Scott is very knowledgeable in financial planning and we are excited to be working with him to handle our retirement needs. Scott is very professional and provides excellent customer service."
We responded:
"Thank you, Aretha, for sharing your positive experience! I'm happy to hear that Scott's expertise in financial planning is making a difference for your retirement needs. His professionalism and dedication to excellent customer service are truly valued. If you have any more questions or need further assistance, please feel free to reach out."
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Hernesto Diaz

March 28, 2025

5  out of  5
rating by Hernesto Diaz
"I’m glad i went from General motor which did not full coverage my stolen car after 3 months ,so far so good with state farm ,very amazing service and friendly ,so happy to be part of state farm !Nicole and Margaret ,today but the entire team is amazingly good ."
We responded:
"Thank you, Hernesto, for sharing your experience! I'm happy to hear that you're satisfied with our service and that Nicole and Margaret, along with the rest of the team, have made a positive impact. We're here to assist you with any questions or needs you may have in the future. Welcome to the State Farm family!"
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Mike Grim

March 24, 2025

5  out of  5
rating by Mike Grim
"Great service."
We responded:
"Thank you so much, Mike, for taking the time to rate us with 5 stars!"
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Kyle Kelly

March 21, 2025

5  out of  5
rating by Kyle Kelly
"I love dealing with my local State farm office in town. They have always had my back when It comes to protecting my vehicles. Friendly helpful staff like Margaret are always ready to kindly help you with whatever your insurance needs may be."
We responded:
"Thank you, Kyle, for sharing your experience with our office! I'm happy to know that our team, especially Margaret, has been able to assist you with your insurance needs. We truly appreciate your trust in us to protect your vehicles. If you ever need further assistance, feel free to reach out. We're here to help!"
Profile photo of Robin Williams

Robin Williams

March 21, 2025

5  out of  5
rating by Robin Williams
"Shout out to Latreese who is always so helpful and pleasant to work with!!! She helped me with a potential claim situation and I appreciate her promptness and professionalism!"
We responded:
"Hi, Robin! Thank you for the recognition for Sarah, Nicole, and Tina! They are a valuable part of the team and we value how much they care about all our customers."
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Christopher Burch

March 17, 2025

5  out of  5
rating by Christopher Burch
"Wanted to say thanks to Chris for all of his help and the quick turn around."
We responded:
"Thank you, Christopher, for your wonderful feedback! I'm happy to hear that Chris was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Marianne Seay

March 15, 2025

5  out of  5
rating by Marianne Seay
"We purchased an ATV on Friday afternoon . The pickup date was on Saturday. We had to have insurance before we could pick it up from the store. Margaret worked very hard and made us her priority so we would have the insurance coverage needed by Saturday. A big high five to Margaret! THANK YOU!"
We responded:
"Thank you, Marianne, for sharing your experience! I'm delighted to hear that Margaret was able to assist you promptly and ensure you had the necessary coverage for your policy. Your appreciation means a lot to us, and I'll be sure to pass along your high five to Margaret. If you have any more insurance needs or questions, feel free to reach out anytime."
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Hannah D.

March 12, 2025

5  out of  5
rating by Hannah D.
"I have been working with Johnathan Shelton to transfer my insurance after a big move from my previous location in another state to this location. He’s been an amazing help in the process and has great communication skills! He was able to work quickly with me as I purchased a new car and answered all of my questions to the best of his ability! I greatly appreciated his transparency and patience through this process."
We responded:
"Thank you, Hannah, for sharing your experience! I'm happy to know that Johnathan was able to assist you effectively. His dedication to clear communication and patience truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Orlando Harried

March 11, 2025

5  out of  5
rating by Orlando Harried
"She help me understand my problem."
We responded:
"I'm happy to know that we could assist you with your problem, Orlando. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Scott McCullough

March 6, 2025

5  out of  5
rating by Scott McCullough
"We have had our homeowners and vehicles with Julie Whitaker and her team including Scott Williams have been great to work with each time."
We responded:
"Thank you, Scott, for your wonderful feedback! I'm happy to know that you have had a positive experience with our team, including Scott. We're here to make your insurance needs as smooth as possible. If you ever have any questions or need further assistance, feel free to reach out. We're always here to help!"